If you’ve applied for fee refund because your Exam was cancelled during the lockdown period i.e. March – August 2020 and still waiting for your request to be processed, then probably some of the required information that you provided us previously was either incorrect or incomplete. We suggest you to check the inbox of your registered email address, we may have already sent you an information update request to which you need to respond. If you haven’t received the email yet then please contact us at info@britishcouncil.org.pk , we will send you an email to share your correct, complete and updated information so that your request can be processed soon.